Frequently Asked Questions

Virtual therapy can be effective for many clients and offers a convenient, accessible way to receive support from the comfort and privacy of your own space. Sessions are offered through a secure and confidential online platform in alignment with CRPO standards and professional guidelines.

Many extended health benefit plans cover psychotherapy services provided by a Registered Psychotherapist. Clients are encouraged to check directly with their insurance provider to confirm coverage for Registered Psychotherapist services.

Susan commonly supports clients navigating anxiety, burnout, workplace stress, emotional overwhelm, trauma, grief, relationship challenges, life transitions, perfectionism, self-worth, boundaries, nervous system dysregulation, and high-functioning stress patterns.

The first session is an opportunity to begin getting to know you, understand what brings you to therapy, explore your current concerns, and discuss your hopes for support. Susan will review relevant background information, answer questions, and collaboratively begin identifying therapeutic goals.

Therapy may be helpful if you are feeling overwhelmed, stuck, emotionally exhausted, anxious, disconnected, grieving, navigating relationship stress, or wanting a safer space to better understand yourself and your patterns. You do not need to be in crisis to benefit from therapy.

Yes. Susan works with many professionals, executives, leaders, entrepreneurs, caregivers, and high-achieving adults who may appear capable externally while privately carrying stress, self-doubt, burnout, anxiety, or emotional exhaustion.

Session frequency depends on each client's needs, goals, availability, and clinical circumstances. Some clients attend weekly or biweekly, while others attend less frequently for ongoing support or maintenance. This can be discussed collaboratively.

EMDR therapy is a therapeutic approach that may support clients in processing distressing experiences, trauma-related symptoms, emotional triggers, and nervous system responses. Susan is an EMDR practitioner and integrates EMDR-informed approaches where clinically appropriate.

Trauma-informed hypnotherapy may be integrated into psychotherapy or clinical counselling to support relaxation, emotional regulation, nervous system awareness, and deeper therapeutic reflection. This approach is used thoughtfully, collaboratively, and only where clinically appropriate.

Yes. Susan offers couples counselling for partners seeking support with communication, recurring conflict, emotional disconnection, parenting stress, trust concerns, relationship transitions, and healthier ways of relating.

Susan supports couples navigating communication breakdowns, conflict patterns, emotional disconnection, trust concerns, parenting and family stress, life transitions, separation or reconciliation conversations, and differences in emotional needs.

Yes. Susan is Gottman trained and integrates evidence-informed relationship counselling approaches within a warm, balanced, and trauma-informed therapeutic framework.

A first couples counselling session provides space for each partner to share what brings them to counselling, what they are hoping to understand or improve, and how the relationship patterns are currently affecting them. Susan's approach is balanced, respectful, and focused on creating a supportive space for both partners.

Yes. Couples counselling is available virtually for Ontario residents through a secure and confidential online platform.

Couples counselling generally involves both partners attending together. In some circumstances, individual sessions may be discussed as part of the therapeutic process, depending on clinical appropriateness and consent.